Privacy Policy

Personal Details You Give Us:

• Name, email, phone number - the basics to reach you
• Address - for membership registration
• Payment info - processed securely through our payment provider
• Health & fitness data - injury history, fitness goals, medical conditions that affect training
• Emergency contact info - because safety comes first

Stuff We Collect Automatically:

• Website usage data - what pages you visit, how long you hang around
• Device info - browser type, IP address, operating system
• Cookies - small files that remember your preferences
• Check-in times - when you show up to crush your workouts

Optional Info:

• Progress photos - if you're tracking your transformation
• Testimonials & reviews - if you wanna share your experience
• Social media handles - if you tag us in your victory posts

We use your info for legit reasons that actually benefit you:

• Running the gym: Managing memberships, processing payments, scheduling classes
• Personalized training: Creating workout plans that match your goals and limitations
• Communication: Sending class updates, schedule changes, special offers (you can opt out anytime)
• Safety: Emergency contacts, health conditions that trainers need to know
• Improving services: Understanding what programs work, what needs tweaking
• Legal stuff: Contracts, waivers, insurance requirements
• Marketing: Sharing success stories (with your permission), promoting programs

We don't use your data for anything shady. Period.

We're not out here selling your info. But we do work with some trusted partners:

Service Providers:

• Payment processors - to handle transactions securely
• Email services - for newsletters and updates
• Cloud storage - where we keep records safe
• Scheduling software - to manage bookings

Legal Requirements:

• If the law requires it - court orders, legal investigations
• Insurance companies - if there's an incident or claim
• Health authorities - if required for public health reasons

With Your Permission:

• Social media - if you let us share your transformation story
• Partner gyms - if you're doing a collab program
• Nutrition consultants - if you opt for nutrition services

Yeah, we use cookies. Not the edible kind (though those are great post-workout).

Types of Cookies We Use:

• Essential cookies: Keep the site working, remember your login
• Analytics cookies: Help us see what's popular, what needs work
• Preference cookies: Remember your settings and choices
• Marketing cookies: Track ad performance (you can disable these)

You can manage cookies in your browser settings. Disabling some might affect site functionality, but it's your call.

Other Tracking:

• Google Analytics - to understand site traffic
• Social media pixels - if you interact with our social content
• Email tracking - to see if our messages are getting through

Your data, your rules. Here's what you can do:

Security isn't just for our training facility - we take data protection seriously too.

Technical Safeguards:

• SSL encryption for all data transmission
• Secure, password-protected servers
• Regular security audits and updates
• Firewall protection against unauthorized access
• Encrypted backups of sensitive data

Physical Security:

• Locked filing cabinets for paper records
• Restricted access to member information
• Secure disposal of outdated documents

Staff Training:

• All staff trained on privacy protocols
• Confidentiality agreements in place
• Limited access based on role requirements

That said, no system is 100% hack-proof. We do our best to protect your info, but can't guarantee absolute security. If there's ever a breach, we'll notify you ASAP as required by law.

We don't hoard your info forever. Here's how long we typically keep different types of data:

• Active membership data: As long as you're a member, plus 1 year after
• Financial records: 7 years (tax and legal requirements)
• Health & injury info: 7 years from last visit (liability purposes)
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months
• CCTV footage: 30 days unless there's an incident
• Class attendance records: 2 years

After these periods, we securely delete or anonymize your data. If you cancel your membership and want immediate deletion, just ask - we'll delete what we legally can.

Our programs are designed for adults (18+). We don't knowingly collect information from anyone under 18 without parental consent.

If you're under 18 and wanna train with us, we need a parent or guardian to:

• Sign all membership documents
• Provide consent for data collection
• Be present during initial assessments
• Have access to all account information

If we discover we've accidentally collected data from a minor without proper consent, we'll delete it immediately. Parents can contact us anytime to review, modify, or delete their child's information.

We might update this policy from time to time - new laws, new services, new tech, whatever.

When we make changes:

• We'll update the "Last Updated" date at the top
• If it's a big change, we'll email active members
• We might post a notice on our website
• The updated policy goes into effect immediately upon posting

We recommend checking this page occasionally to stay informed. Continuing to use our services after changes means you accept the updated policy.

Got questions, concerns, or wanna exercise your privacy rights? We're here to help.